INSIGHTS
All insights
Practical thinking on why change gets stuck, and what it takes to get it moving.
Public Sector
The problem is rarely the plan
Most organisations don’t need another strategy. They need to turn the strategy they already have into a clear design for how the organisation will work.
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Public Sector
Activity is not progress
A programme can be busy, well governed and extensively reported — and still fail to change anything that matters.
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Public Sector
Design for the whole system — or move the problem elsewhere
A change can improve one team’s performance while making the service worse. That is not transformation. It is displacement.
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One thoughtful insight. Once a month.
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Castlerigg helped us turn digital strategy into a practical business strategy for the council. Their work gave us a clear view of where we needed to strengthen our digital capability.
— Paul Gribben, Head of Digital Services, Belfast City Council
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The Gemini Programme has given Cheshire East greater control over key aspects of service delivery, allowing us to better align ICT with our local priorities.
— Gareth Pawlett, Director of Digital Services, Cheshire East Council
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The Gemini Programme achieved exceptional success. The disciplined approach to delivery ensured the council remained on track despite the scale and complexity of change.
— Roger Davies, Head of DDAT Services, Cheshire West and Chester Council