INSIGHTS
Ideas that shape transformation.
Practical thinking, research and perspectives from consultants delivering change across government, healthcare, education and the public sector.
LATEST THINKING

Public Sector
Activity is not progress
A programme can be busy, well governed and extensively reported — and still fail to change anything that matters.
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Public Sector
Design for the whole system — or move the problem elsewhere
A change can improve one team’s performance while making the service worse. That is not transformation. It is displacement.
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One thoughtful insight. Once a month.
“
Castlerigg helped us turn digital strategy into a practical business strategy for the council. Their work gave us a clear view of where we needed to strengthen our digital capability.
— Paul Gribben, Head of Digital Services, Belfast City Council
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The Gemini Programme has given Cheshire East greater control over key aspects of service delivery, allowing us to better align ICT with our local priorities.
— Gareth Pawlett, Director of Digital Services, Cheshire East Council
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The Gemini Programme achieved exceptional success. The disciplined approach to delivery ensured the council remained on track despite the scale and complexity of change.
— Roger Davies, Head of DDAT Services, Cheshire West and Chester Council


